At Travel Master Adventure (TMA), accessible from travelmasteradventure.in and manalirentals.in, one of our main priorities is the privacy of our visitors and clients. This Privacy Policy document contains the types of information that are collected and recorded by Travel Master Adventure and how we use it.

1. Information We Collect

When you book a rental, inquire about a tour, or use our services, we may collect the following information:

• Personal Identification: Name, email address, phone number (including WhatsApp), and permanent address.
• Documentation for Rentals: For bike and car rentals, we collect copies of your Government ID (such as Aadhaar or Passport) and a valid Driving License as required by Indian law.
• Payment Information: Transaction details for bookings. However, we do not store full credit or debit card numbers on our servers, as payments are processed through secure third-party gateways.
• Technical Data: IP address, browser type, cookies, and related technical information to improve your website experience.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Process your rental bookings and tour reservations.
• Verify your identity and eligibility to operate rental vehicles.
• Communicate with you regarding booking confirmations, trip updates, weather alerts, or service-related changes by WhatsApp, call, or email.
• Provide roadside assistance or emergency support during your trip.
• Comply with local police, tourism, permit, and check-post regulations in Himachal Pradesh.

3. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share information in the following situations:

• Tour Partners: If you book a tour through our partners, including officially managed tours, your data may be shared only to facilitate the service.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities, including police or tourism departments.
• Service Providers: We may share necessary information with trusted third-party vendors who assist with payment processing, analytics, or website-related services.

4. Security of Your Data

The security of your data is important to us. We implement standard administrative, technical, and physical security measures to protect your personal information, including physical document copies collected during vehicle pickup where required.

5. Cookies and Web Beacons

Travel Master Adventure uses cookies to store information about visitors’ preferences and the pages on the website that the visitor accessed or visited. This information is used to optimize the user experience by customizing web page content based on browser type and other relevant information.

6. Rental & Cancellation Specifics

By using our services, you also acknowledge our specific operational policies regarding:

• Refundable Deposits: Security deposits may be held and returned based on the final vehicle condition report and applicable rental terms.
• Cancellations: Refund amounts may depend on the timing of cancellation and applicable service terms, including partial or full retention of the booking amount as described in our Terms of Service.

7. Your Rights

Under applicable Indian data protection principles and guidelines, you may have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your data, provided it is no longer needed for legal, regulatory, operational, or active contract purposes.